Ltd. “Dekoratīvie Būvelementi”, unified registration No. 40003834294, legal address: Ādažu nov., Ādaži, Ķiršu iela 28, LV-2164, phone 29214110, e-mail info@dekorativieelementi.lv., physical address: Kastaņu 57, Garkalne, Ādazu nov., LV-2163 (hereinafter – Dekoratīvie Būvelementi) is committed to protecting customer privacy. In accordance with this, we have prepared the principles of the Privacy Policy, which apply to the collection, use, publication, transfer and storage of customers’ personal data. Our operation on the web takes place in accordance with the laws of the Republic of Latvia, as well as the relevant legal acts of the European Union.
1. Collection and use of personal data
Personal data is considered to be information that Dekoratīvie Būvelementi obtains with the consent of an individual in order to enter into a contract upon the client’s application and ensure its fulfilment, or to further contact this individual.
The acquisition of customers’ personal data can take place as follows:
providing contact information (including your name, personal identification number, postal address, telephone number, e-mail address, preferred method of communication) on our website or elsewhere (for example, in the office) when placing orders.
2. Obtaining other information
We also collect anonymous information, i.e. information that is not relevant to a particular person (information about gender, age, dominant language, location) and does not allow it to be directly or indirectly identified.
In addition, we may collect general information about customer activity on our website. This information is collected and used so that we can provide customers with information which products, services and sections attract the most interest. General information in this Privacy Policy is used as anonymous information.
3. Use of the obtained client’s personal data
Using the obtained personal data, we can inform the customers of Dekoratīvie Būvelementi about upcoming events, campaigns and news.
Customers who do not wish to receive our latest newsletter or information about products that may be of interest to them can delete their name from the audience list at any time.
We also use the obtained personal data when delivering goods and fulfilling obligations arising from agreements signed with customers.
For better customer service, Dekoratīvie Būvelementi may disclose information about individual customers to third parties who provide services to Dekoratīvie Būvelementi (e.g. to the bank as part of a settlement) and who are bound by an agreement on non-disclosure of confidential information and data processing conditions.
Third parties include, for example, our business partners who are responsible for delivering goods or sending information messages.
The data to be transferred to third parties may be:
Phone number for sending informative sms messages.
Delivery of goods – Name, surname, e-mail address, telephone number, delivery address.
4. Transfer of personal data abroad
Dekoratīvie Būvelementi will do its utmost to ensure that when the customer’s personal data is transferred abroad, it is provided with an appropriate level of security.
Dekoratīvie Būvelementi undertakes not to disclose the customer’s personal data to an organisation or any other person located in a country where an adequate level of personal data protection is not ensured, except in the following cases:
the customer has agreed to it;
the transfer of personal data is necessary in order to enter into an agreement with the client or to perform an agreement already entered into with the client;
the transfer of personal data is necessary in order to enter into an agreement or perform an agreement already entered into in the interests of the client;
the transfer of personal data is permitted in accordance with the requirements of the applicable regulatory enactments.
5. Changing the obtained customer’s personal data
In order to identify the customer and communicate with him / her, the personal data obtained can be viewed, changed and supplemented by contacting us.
Dekoratīvie Būvelementi undertakes to ensure the accuracy and correctness of the obtained customer’s personal data.
6. Protection of the Client’s personal data
Dekoratīvie Būvelementi take all possible security measures (including administrative, technical and physical) to protect customers’ personal data. Only authorised persons have access to the data processing and modification functions.
7. Access to customers’ personal data
The Customer has the right to receive the following information by submitting a reasoned request in writing:
what information about the client has been obtained, the source of data acquisition, when the information included in the data has been changed (if the regulatory enactments allow it);
for what purpose the processing of personal data has been performed, information regarding the recipients of personal data;
information on whether the data have been processed automatically.
8. Use of Internet Protocol addresses
An IP address is a string of numbers that is automatically assigned to a computer each time a user connects to their internet service provider, and can be used to automatically identify the user’s computer.
The seller may collect these addresses for system administration and website audit purposes. The seller does not intend to add the user’s IP address to his / her personally identifiable information, which means that each user’s session is registered, but the user himself remains anonymous.
Seller may use these IP addresses for the purpose of identifying users of the Website in situations where it is considered necessary to ensure that their conduct complies with the terms of use of the Website or to protect the Website or other users.
9. Cookies
Cookies are small text files that provide information about how often a user visits a website and what exactly the user does during their sessions. Cookies do not contain any personally identifiable information, but if the user provides such information himself, this information may be combined with the data contained in the cookie.
The seller may place cookies on users’ computer browsers.
10. Security
All personal data of customers that has become known during the visit to the Dekoratīvie Būvelementi website and when placing orders there is considered confidential information.
The encrypted channel for data transfer between banks ensures the security of the buyer’s personal data and bank details.
To protect the client’s interests, we provide:
fair and lawful processing of personal data;
processing of personal data only in accordance with the said purpose and to the necessary extent;
the type of storage of personal data which ensures the possibility to identify the customer at any relevant moment, which does not exceed the period provided for the originally specified purpose of data processing;
accurate processing of personal data and their timely updating, correction or deletion if personal data is incomplete or inaccurate.
The Customer has the right to reasonably request that his / her personal data be supplemented, corrected, as well as that the processing of personal data be terminated or deleted if they are outdated, incomplete, false, unlawfully processed or no longer serve the original purpose of data processing.
11. Privacy Policy Terms and Amendments
We assume that you have read and accepted the principles and terms of our Privacy Policy before using our website or completing a request to become a regular customer. We reserve the right to change the main terms of the Privacy Policy by informing all regular customers.